Technical building services — heating & plumbing, Luxembourg
Quote-driven, call-heavy, always on site.
- Challenge
- Office team buried in calls and quote requests; devis assembled by hand from supplier price lists and site notes; calls missed while technicians are on site.
- Approach
- AI-assisted quote drafting from site notes and supplier catalogs, 24/7 call answering with appointment booking, automated job scheduling.
Outcome
Quotes out in 24 hours instead of a week — and no missed calls.
